Hospitality Management - Hotel and Resort

Program Overview

This program is designed for students intending to pursue a career in the hospitality industry. Career options in this sector include all elements of full service lodging operations including: Front Office, Food and Beverage, Housekeeping, Sales and Marketing, Accounting, Human Resources. Courses equip students with the knowledge and ability to link directly into the industry at the conclusion of the program, with an understanding of the interrelationships between departments that drive performance in the hotel and resort industry.

BENEFITS

 

PROGRAM HIGHLIGHTS

Graduates are prepared to:

  • Ensure a high degree of customer satisfaction by providing hospitality services in a professional manner

  • Perform effectively as an accommodation operations team member

  • Perform effectively as a member  of a food and beverage preparation and service team

  • Provide quality food and beverage planning, preparation and presentation for a variety of hospitality environments

  • Apply human resources, management and leadership knowledge and skills to enhance performance as an employee and team member and to contribute to the management of a hospitality enterprise

  • Apply basic cost control, revenue management and principles of financial planning, analysis and control to assist in making decisions at an operational level and to contribute to the achievement of financial plans of hospitality enterprise

  • Contribute to marketing and sales effectiveness to promote successful operation of a hospitality enterprise

  • Identify the various Canadian tourism industry sectors and analyze their independence

  • Support the provision of healthy, safe and well-maintained hospitality environments

  • Recognize and adapt to various and changing technologies, systems and computer applications for the hospitality industry

  • Expand and integrate hospitality experience, skills and knowledge to enhance job performance and future employability

  • Develop ongoing personal professional development strategies and plans to achieve realistic career goals and to enhance leadership and management skills for the hospitality environment

 

CAREER OUTLOOKS

Graduates are prepared to work in areas of the hospitality industry such as:

  • General Management

  • Human Resource Management

  • Sales and Marketing Management

  • Housekeeping Management

  • Food and Beverage Management

  • Financial Management

  • Catering and Convention Management

 

PROGRAM OUTLINE

 

Semester 1

   College Communications 1

   General Education Elective

   Introduction to Hospitality Management

   Kitchen & Dining Room Practices

   Beverage Knowledge and Bartending

   Sanitation, Safety and Hygiene

   Theory of Food

   

Semester 2

   College Communications 2

   Global Citizenship: From Social Analysis to                                          Social Action

   Front Office Operations

   Human Resources and Career Planning

   Introduction to Hospitality Accounting

  Hospitality and Tourism Marketing

  

Semester 3

   Hotel Sales and Marketing

   Housekeeping & Facilities Management

   Principles of Food, Beverage & Labour Cost                                     Controls

   Principles of Hospitality Management

   Hospitality & Tourism Law & Security

   Special Events Practicum

 

Semester 4

   General Education Elective

   Field Placement Review

   Hotel & Resort Field Placement

  

At A Glance

Organizations hiring our graduates include:

  • Delta Hotels & Resorts

  • Fairmont Hotels & Resorts

  • Four Seasons Hotels & Resorts

  • InterContinental Hotel group

  • Marriott Hotels & Resorts

  • Starwood Hotels & Resorts

  • Hyatt Hotels & Resorts

  • Wyndham International

  • Choice Hotel International

 

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