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Hotel, Resort and Restaurant Management

Program Overview

The post graduate certificate program in Hotels, Resort and Restaurant Management addresses the needs of graduates who would like to upgrade their hospitality education, in a short period of time, preparing them to advance their careers in hotel, resort and restaurant leadership roles. In 2010, the accommodation, food and beverages sectors employed 1,086, 000 people and have generated revenues of almost $18.8-billion.

 

This short, yet intensive, program will cover key leadership and management areas such as: Finance, Human Resouces, Labour Relations, Oenology, International Operations, Leadership, Entrepreneurship, Security and Risk Management, Service Quality, Marketing and Revenue Management.

 

Students gain valuable work experience through an individual industry placement, designed to provide a practical foundation for future career. After graduation, many students continue on as full-time employees at their placement.

BENEFITS

 

PROGRAM HIGHLIGHTS

• Two days per week industry placement for 15 weks in semster two

• Operational lab practice facilities

• Full service student operated restaurant

• Modern continually updated computer labs

• On-site conference centre

 

CAREER OUTLOOK

Organizations hiring students upon graduates include:

• Delta Hotels and Resorts

• Fairmont Hotels and Resort

• Four Seasons Hotel and Resortss

• InterContinental Hotel Group

• Marriot Hotels and Resorts

• Starwood Hotels and Resorts

• Hyatt Hotels and Resorts

• Wyndham International

• Choice Hotels International

At A Glance

Graduate are prepared to work in tourism and hospitality areas such as:

• Hotel And Restaurant General Management

• Human Resources Management

• Sales and Marketing Management

• Convention Services Management

• Housekeeping Management

• Hotel Revenue And Financial Management

PROGRAM OUTLINE

 

Semester 1

   Human Resources and Labour                           Relations Management

   Wines and Oenology

   International Hotel, Resort and                           Restaurant Management

   Managing Service Quality and Business                              Excellence

   Hospitality Safety, Security, Risk and                           Crises Management

   Hospitality Marketing Strategies

   Hospitality Revenue and Distribution                                 Management

 

Semester 2

   Hospitality Financial Management

   Foundations of Leadership

   Hotel, Resort and Restaurant Field                                 Placement

 

Note: minimum C grade required in all courses.