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    Hotel, Resort and Restaurant Management

    Program Overview

    The post graduate certificate program in Hotels, Resort and Restaurant Management addresses the needs of graduates who would like to upgrade their hospitality education, in a short period of time, preparing them to advance their careers in hotel, resort and restaurant leadership roles. In 2010, the accommodation, food and beverages sectors employed 1,086, 000 people and have generated revenues of almost $18.8-billion.

     

    This short, yet intensive, program will cover key leadership and management areas such as: Finance, Human Resouces, Labour Relations, Oenology, International Operations, Leadership, Entrepreneurship, Security and Risk Management, Service Quality, Marketing and Revenue Management.

     

    Students gain valuable work experience through an individual industry placement, designed to provide a practical foundation for future career. After graduation, many students continue on as full-time employees at their placement.

    BENEFITS

     

    PROGRAM HIGHLIGHTS

    • Two days per week industry placement for 15 weks in semster two

    • Operational lab practice facilities

    • Full service student operated restaurant

    • Modern continually updated computer labs

    • On-site conference centre

     

    CAREER OUTLOOK

    Organizations hiring students upon graduates include:

    • Delta Hotels and Resorts

    • Fairmont Hotels and Resort

    • Four Seasons Hotel and Resortss

    • InterContinental Hotel Group

    • Marriot Hotels and Resorts

    • Starwood Hotels and Resorts

    • Hyatt Hotels and Resorts

    • Wyndham International

    • Choice Hotels International

    At A Glance

    Graduate are prepared to work in tourism and hospitality areas such as:

    • Hotel And Restaurant General Management

    • Human Resources Management

    • Sales and Marketing Management

    • Convention Services Management

    • Housekeeping Management

    • Hotel Revenue And Financial Management

    PROGRAM OUTLINE

     

    Semester 1

       Human Resources and Labour                           Relations Management

       Wines and Oenology

       International Hotel, Resort and                           Restaurant Management

       Managing Service Quality and Business                              Excellence

       Hospitality Safety, Security, Risk and                           Crises Management

       Hospitality Marketing Strategies

       Hospitality Revenue and Distribution                                 Management

     

    Semester 2

       Hospitality Financial Management

       Foundations of Leadership

       Hotel, Resort and Restaurant Field                                 Placement

     

    Note: minimum C grade required in all courses.

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